Help Desk Japanese


: $73,245.00 - $200,130.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Major Japanese Trading company, Midtown Manhattan
-2~3 years help desk experience in corporate environment.
-Trouble shooting by email, phone and remote access tool regarding hardware repair, software; Windows 7, 10, MS Office 2010, McAfee and other PC software, PC, Printer, Wireless card, telephone, Copier, Fax, phone system, Smart phone, Tablet and other PC related equipment.
-Installation and Dispose: PC, Printer installation, arrange distribution to user
-Documentation (user manual, FAQ, User announcement)
-User Education
-Record work log
-Procurement management
-Evaluation software and hardware, decide company standard model or setting
-Client PC replacement project
- provided by Dice
Associated topics: assistance, client, information technology, information technology support, technical support, technician, technician i, technician ii, technician iii, technician iv * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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